4 steps to GreenSign certification
When you fill out and send the application form, InfraCert receives your request directly. You will quickly receive an application confirmation by e-mail with an offer and we will also discuss this by telephone.
After signing the contract, we will send you further information and the GreenSign certification catalog as a PDF and access to the web area, where the catalog can also be edited directly online.
The certification process starts with a self-evaluation of the hotel, which takes place by filling out the certification catalog.
The 92 criteria of the test catalog were based on internationally recognized frameworks for sustainability such as ISO 14001 (EMAS / environmental management), ISO 26000 (Corporate Social Responsibility (CSR)) and the Global Sustainable Tourism Criteria (Sustainable Tourism (GSTC)), developed for the hotel industry.
The criteria include seven core areas for sustainable management:
Management and communication
Environment (energy, water and waste)
Regionality and mobility
Quality management and sustainable development
All questions in the catalog are to be answered within about 4 weeks. In order to fill out the catalog, it is advisable to look at the marked mandatory criteria beforehand, which you have to prove during the audit, and to prepare the relevant documents.
Based on the number of points, the sustainability performance is classified in GreenSign Level 1 to GreenSign Level 5.
For the classification with Level 1, at least 19 percent of the criteria within the seven core areas must be met. The highest award with GreenSign Level 5 requires a sustainability performance of over 90 percent.
The first steps towards fulfilling the sustainability concept have already been achieved in the hotel.
A well-founded focus on sustainability can be seen in the hotel.
The sustainability concept is implemented and lived in almost all hotel areas.
The requirements for sustainable management are met to a large extent by the hotel.
The sustainability concept in the hotel is a role model and the best possible objective.
All hotels undergo an on-site inspection by an independent expert (audit). The auditor requests the mandatory documents as well as various evidence. The hotelier receives an overview of the required documents in advance.
The audit ends with a qualified report, a so-called sustainability declaration. The certification takes place for three years and enables transparent documentation and credible communication of the sustainability performance for the period.
An interim audit is planned for each of the two following years of certification. The basis for this is a program of measures individually determined by the hotel at the beginning of the certification process, which shows defined sustainability aspects within the seven core areas with their objectives in the hotel.
Whether individual hotels or hotel chains, the recognized and transparent certification system from GreenSign is of great relevance for the sustainable success of a company.
Our sustainability program is more than just a seal and stands for long-term corporate responsibility. It supports you in analyzing and improving your operating processes, especially in the field of energy and environmental efficiency, in refining your quality management, optimizing customer communication and strengthening employee loyalty. The way there is easy - and effectively saves costs in the long term!